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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Logan

February 6, 2025

5  out of  5
rating by Logan
"Great service, quick responses and is very knowledgeable when explaining to answer questions"
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Marissa Adams

February 6, 2025

5  out of  5
rating by Marissa Adams
"Garrett helped me get a better rate when I desperately needed to switch from Nationwide. Super friendly and I 100% recommend him!"
We responded:
"Thank you for the review Marissa! Garrett works diligently to get our policyholders the best rates possible and glad we were able to save you all some money! "
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Jess

February 4, 2025

5  out of  5
rating by Jess
"My husband recently switched our insurance over. Garrett was wonderful in the process and made things seamless. Would recommend to everyone!"
We responded:
"Jess, thank you for leaving our office a 5 star review and glad we were able to make this transition for you all as smooth as possible! "
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William Kinley

February 4, 2025

5  out of  5
rating by William Kinley
"Garrett at State Farm in Inwood saved me all kinds of money on my insurance needs. Bundled my car and home owners and the price came in under what most had for just car insurance. Thanks Garrett and State Farm. I am extremely happy."
We responded:
"William, we appreciate you leaving us a review and sharing your experience. We look forward to working with you with all of your insurance needs! "
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Connor Dove

January 28, 2025

5  out of  5
rating by Connor Dove
"Very helpful!"
We responded:
"Thank you Connor for the 5 star review. "
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Lindsay Dodds

January 24, 2025

5  out of  5
rating by Lindsay Dodds
"Garrett was so helpful and answered all my questions. He was available through text and phone call which made the process so easy. He lowered our car and home insurance and was able to save us over $100 monthly. Highly recommend!"
We responded:
"Lindsay, thank you for taking the time to share your experience with Garrett and our office. We look forward to providing you with this great service for many years to come! "
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Alexandra Dodson

January 24, 2025

5  out of  5
rating by Alexandra Dodson
"I called to get my insurance switched from a different state! They were fast on getting we a quote and gave me bundle options. They didn’t make me feel pressured into getting a bundle. Would 10/10 recommend them for your insurance needs !"
We responded:
"Alexandra, thank you for the 5 star review. We look forward to assisting you with your future insurance needs! "
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Jamie Sands

January 24, 2025

5  out of  5
rating by Jamie Sands
"Jordan has worked tirelessly to help us with our renewal. Always gone over and above expectations."
We responded:
"Jamie, thank you for leaving our office a review. Jordan strives to provide the best service and we are glad he was able to assist you!"
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Linda morgan

January 21, 2025

5  out of  5
rating by Linda morgan
"Garrett was super informative and helpful in getting insurance transferred from Virginia to West Virginia. I would highly recommend him."
We responded:
"Linda, thank you for leaving our office a 5 star review. We appreciate the kind words and look forward to the opportunity to provide you with the best service. "
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Kelly Praizner

January 17, 2025

5  out of  5
rating by Kelly Praizner
"Extremely friendly, helpful and patient with all my questions. Super happy with service ."
We responded:
"Kelly, thank you very much for the kind words within your review. Our office looks forward to answering any questions you may have and providing the best service we can! "
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76erat

January 15, 2025

5  out of  5
rating by 76erat
"Garrett was very helpful and informative. Everyone I spoke to was polite and happy to provide service. State Farm’s home and auto rates were significantly lower than my previous insurer, so I switched both. Happy with the entire process. I fully recommend."
We responded:
"Thank you for your 5 star review. We are very happy that we were able to save you some money and look forward to continuing this friendly service you received!"
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Tamara Sours

January 15, 2025

5  out of  5
rating by Tamara Sours
"Agent was very helpful in getting me the best rates and additional policy discounts. Very professional and knowledgeable. I will be recommending to friends and family."
We responded:
"Thank you very much Tamara! We strive to get our policyholders the best rates possible and appreciate you spreading the word!"
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Shannon Adkins

January 2, 2025

5  out of  5
rating by Shannon Adkins
"Jordan, from Dave Piepenbrink's Office, was a great big help today & very nice to me. In my opinion, everyone should have Stat Farm Insurance, especially this Branch. Thank you everyone and have a safe year."
We responded:
"Shannon, thank you for leaving our office a 5 star review! Jordan and our office enjoy the opportunity to work within this community in providing the best rates and service we can for your insurance needs! "
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jonathan keene

November 19, 2024

5  out of  5
rating by jonathan keene
"Very professional and helped me with all my insurance changes and needs faster than other competitors."
We responded:
"Thank you for the 5 star review Jonathan. We are glad we were able to get your insurance needs taken care of in a timely manner! "
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Tay Butler

November 15, 2024

5  out of  5
rating by Tay Butler
"Dave is very friendly, quick and easy. There are no doubts or suspicions about him. If you are in the martinsburg area and love pow rates this is your guy !"
We responded:
"Thank you very much for the 5 Star review Tay! At our office we enjoy the opportunity to provide our policyholders with the best rates possible! "
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Jenette Vreeland

October 31, 2024

5  out of  5
rating by Jenette Vreeland
"Requested an agent contact me regarding my quote late in the evening. I was contacted the next day, set up a phone call and then rescheduled (Garrett was super nice, helpful, and worked with me on the reschedule). He was honest with me, explained their Drive Safe and Save program (I was pleasantly surprised at the benefits it had AND that it would not impact my policy negatively!). Received a follow up text today confirming everything was as we had spoken (again, pleasantly surprised!!). The customer service is fantastic and I'm already happier with them than I was with my previous insurance if 3 years."
We responded:
"Jenette, thank you very much for the 5 star review. We understand that everyone has different schedules and are happy to accommodate however we can!"
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Joe Rice

October 25, 2024

5  out of  5
rating by Joe Rice
"Garrett from State Farm was absolutely amazing and helped me make the best decisions in coverage for home and auto. I would highly recommend this crew and especially Garrett for your home and auto insurance needs!"
We responded:
"Joe, we really appreciate your trust in allowing us to handle your insurance needs! Dave's State Farm office in Inwood will always work to get you the best coverage at the best rates possible! "
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aye aye thwe

October 17, 2024

5  out of  5
rating by aye aye thwe
"Garrett is wonderful , understanding his customers situation , and helping to ease their mind, the rate is reasonable and it’s help me a lot., always answer the questions, reply the text, email and return the phone call , he is excellent and good hearted , if I can I’ll give Garrett TEN stars 🌟."
We responded:
"We always appreciate a 10 Star review! Garrett at our office works diligently to provide the best service possible. I am happy that he and our office were able to assist you with your insurance needs!"
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David Albritton

October 16, 2024

5  out of  5
rating by David Albritton
"Garrett and Dave with State Farm were professional, extremely helpful and definitely worth the time. We found the very best value with them at State Farm."
We responded:
"Thank you very much for the kind words David! Our team here looks forward to servicing you with your insurance needs! "
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Carrie Tiller

October 10, 2024

5  out of  5
rating by Carrie Tiller
"I love being apart of the State Farm family, I have been a member for some time. They have always had my back and have taken good care of me. So become a part of the family too and give them a call today 🙂"
We responded:
"Carrie, we appreciate your many years of business and happy to continue to service you with your insurance needs! "
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Ryno K.

October 7, 2024

5  out of  5
rating by Ryno K.
"Garrett was awesome. I work in insurance, and he made sure to level with me which I really appreciated. He was extremely thorough and made sure everything was what we needed to be! Better part my homeowners even came in $300 cheaper than quoted! Can’t thank them enough. If you’re looking for insurance definitely give him & State Farm a shot! You won’t regret it."
We responded:
"Thank you very much for leaving our Inwood office a 5 star review. Garrett and the rest of our team strive to make sure no question goes unanswered and glad we were able to provide you with excellent service! "
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Jakob Knott

October 3, 2024

5  out of  5
rating by Jakob Knott
"Years of wonderful service with every eb and flow of my life"
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Hannah Wheeling

October 3, 2024

5  out of  5
rating by Hannah Wheeling
"Garrett was very kind and so helpful! Recommended!!!"
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Daniel Solomon

October 1, 2024

5  out of  5
rating by Daniel Solomon
"First before I even comment on price. I sent out quote requests to a ton of different companies. This State Farm office, Garrett and Jordan were completely in a different category in terms of communication by email, text, and phone. All my questions were answered quickly. Price wise nobody came close. They looked for any discount they could find. By combining home and auto I saved a considerable amount of money. If you are in the market for insurance definitely give them a call!"
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jon powell

September 26, 2024

5  out of  5
rating by jon powell
"Everyone at the office has gone out of their way to answer all questions and get the best quotes for both home and auto insurance. The service I have had is fantastic, when moving I didn't have my insurance information when renting a truck. One call and they had everything I needed emailed to me in 2 minutes just can't beat the service."