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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tay Butler

November 15, 2024

5  out of  5
rating by Tay Butler
"Dave is very friendly, quick and easy. There are no doubts or suspicions about him. If you are in the martinsburg area and love pow rates this is your guy !"
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Jenette Vreeland

October 31, 2024

5  out of  5
rating by Jenette Vreeland
"Requested an agent contact me regarding my quote late in the evening. I was contacted the next day, set up a phone call and then rescheduled (Garrett was super nice, helpful, and worked with me on the reschedule). He was honest with me, explained their Drive Safe and Save program (I was pleasantly surprised at the benefits it had AND that it would not impact my policy negatively!). Received a follow up text today confirming everything was as we had spoken (again, pleasantly surprised!!). The customer service is fantastic and I'm already happier with them than I was with my previous insurance if 3 years."
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Joe Rice

October 25, 2024

5  out of  5
rating by Joe Rice
"Garrett from State Farm was absolutely amazing and helped me make the best decisions in coverage for home and auto. I would highly recommend this crew and especially Garrett for your home and auto insurance needs!"
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aye aye thwe

October 17, 2024

5  out of  5
rating by aye aye thwe
"Garrett is wonderful , understanding his customers situation , and helping to ease their mind, the rate is reasonable and it’s help me a lot., always answer the questions, reply the text, email and return the phone call , he is excellent and good hearted , if I can I’ll give Garrett TEN stars 🌟."
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David Albritton

October 16, 2024

5  out of  5
rating by David Albritton
"Garrett and Dave with State Farm were professional, extremely helpful and definitely worth the time. We found the very best value with them at State Farm."
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Carrie Tiller

October 10, 2024

5  out of  5
rating by Carrie Tiller
"I love being apart of the State Farm family, I have been a member for some time. They have always had my back and have taken good care of me. So become a part of the family too and give them a call today 🙂"
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Ryno K.

October 7, 2024

5  out of  5
rating by Ryno K.
"Garrett was awesome. I work in insurance, and he made sure to level with me which I really appreciated. He was extremely thorough and made sure everything was what we needed to be! Better part my homeowners even came in $300 cheaper than quoted! Can’t thank them enough. If you’re looking for insurance definitely give him & State Farm a shot! You won’t regret it."
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Jakob Knott

October 3, 2024

5  out of  5
rating by Jakob Knott
"Years of wonderful service with every eb and flow of my life"
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Hannah Wheeling

October 3, 2024

5  out of  5
rating by Hannah Wheeling
"Garrett was very kind and so helpful! Recommended!!!"
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Daniel Solomon

October 1, 2024

5  out of  5
rating by Daniel Solomon
"First before I even comment on price. I sent out quote requests to a ton of different companies. This State Farm office, Garrett and Jordan were completely in a different category in terms of communication by email, text, and phone. All my questions were answered quickly. Price wise nobody came close. They looked for any discount they could find. By combining home and auto I saved a considerable amount of money. If you are in the market for insurance definitely give them a call!"
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jon powell

September 26, 2024

5  out of  5
rating by jon powell
"Everyone at the office has gone out of their way to answer all questions and get the best quotes for both home and auto insurance. The service I have had is fantastic, when moving I didn't have my insurance information when renting a truck. One call and they had everything I needed emailed to me in 2 minutes just can't beat the service."
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Precious rhodes

September 24, 2024

5  out of  5
rating by Precious rhodes
"State Farm is awesom! I called and was taken care of immediately! No hassle, quick quote, and insurance card emailed within seconds! They are quick and easy. Call your agent today don’t delay. Thank you State Farm. ❤️❤️"
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Heather Perry

September 19, 2024

5  out of  5
rating by Heather Perry
"I've had nothing but excellent experiences with Garrett at Dave Piepenbrink State Farm office in Inwood. Garrett has kept in touch with me throughout the last two or so years checking in to see if they could get me better rates, and he was actually able to by a longshot this time around. I'm excited to be covered by them, and to now be apart of the State Farm family"
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Rich Williams

September 18, 2024

5  out of  5
rating by Rich Williams
"Quick response with a very competitive and comprehensive quote. Saved us some money"
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Hilary Combs

September 13, 2024

5  out of  5
rating by Hilary Combs
"Garrett and Dave were very helpful when looking into less expensive but identical coverage for auto and homeowners policies. State Farm came well recommended and we are very happy with our new policies. Thanks again!"
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Aaron Braesicke

September 10, 2024

5  out of  5
rating by Aaron Braesicke
"They are great and do a wonderful job. Very helpful!"
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speed8877

September 10, 2024

5  out of  5
rating by speed8877
"Garrett helped me in all areas for home and auto insurance with better rates than I had previously. The process was quick and he explained everything in detail."
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Yvonne Graham

September 9, 2024

5  out of  5
rating by Yvonne Graham
"Excellent customer service! Garret was very knowledgeable, and very helpful in helping me switch over from my old insurance company, and also save me $$$$!!! Which was a hugh help! Thank you!"
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Tanya Clark

September 6, 2024

5  out of  5
rating by Tanya Clark
"I switched after having to add my teenage daughter to my auto plolicy, literally was half the price of my previous insurance company. Garrett provided excellent & quick customer service!"
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Kinda Hall

September 5, 2024

5  out of  5
rating by Kinda Hall
"Great experience using this agency! Garrett has been excellent. He has kept us up to date on our policies and communicates well at every step of process. Very professional!"
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Christopher Martin

September 5, 2024

5  out of  5
rating by Christopher Martin
"Thank you to the Statefarm team in Inwood WV. They offer amazing customer support and service. If I have anything happen I know I’m always in good hands. Great rates and great people to deal with!"
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Gloria Robison

September 4, 2024

5  out of  5
rating by Gloria Robison
"I moved from Virginia to West Virginia and it was a very stressful move. Garrett was most helpful in getting me the lowest rates on home owners insurance and auto insurance. He followed up with me on numerous occasions to make sure that I had everything in order. I highly recommend his office for your insurance needs!"
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lisa ziemann

September 3, 2024

5  out of  5
rating by lisa ziemann
"Very professional staff. Garrett went above and beyond to explain everything and was so easy to deal with. When an issue came up he personally took care of it within an hour. Just an excellent office all around."
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Caitlyne Jester

August 13, 2024

5  out of  5
rating by Caitlyne Jester
"Such a pleasant experience. Very quick and the best deal!"
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Wanda Houseright

August 5, 2024

5  out of  5
rating by Wanda Houseright
"Garrett was very friendly & knowledgeable. He got me great rates and ended up saving me a little over 100 dollars a month. I have been recommending to my daughter & my Mother & anyone I come across. Plus they are local & in-person if need be. I’m definitely glad I made the switch!"