State Farm® Insurance Agent Dave Piepenbrink

"The agent ( garett)personally contacted me saying my rate is lower than the previous year. I wasn’t planning on switching insurance companies but I did mainly because his customer service was above and beyond my expectation. I definitely highly recommend State Farm."

"Just spoke to Garrett because when looking at my policy discounts I did not have a Vehicle Safety Discount nor an accident free discount. I haven’t had a car accident in 10 years. I have had State Farm insurance for over 3 years. Garrett tried to claim that I am not able to transfer a State Farm policy from Colorado to West Virginia. That it has to be an entirely new policy and as a result that is why I lost the discount. I find this to be incredibly deceptive. Part of me wonders if he had me start a new policy when I moved out here and cancel my original policy so he gets a higher commission. His rudeness and lack of customer service is unacceptable. His opinion that because my auto rates are cheaper in West Virginia than they were in Colorado I should just be grateful even though I lost my discount. I will be looking for coverage outside of State Farm who has increased by rates by 25% this year on my Condo in Colorado even with having zero claims. If I don’t find better rates outside of State Farm given Garrett’s attitude I will be taking my policy to another State Farm agency."

"Garrett is very helpful and attentive! Professional, easy and excellent service."

"Wonderful insurance agency. Very helpful and easy to work with. They take the time to answer questions and explain the options."

"He was fast and polite and he seem to know exactly what I wanted It was a stress free process and would recommend them to anyone"

"I had a bunch of tree branches that had fallen onto my car. I had never created a claim before and never really had used my insurance before. My car had a wrap on it, so I did not think that anything would be covered. Michele has assured me over and over that everything would be okay. The day after, claims had called and I got everything situated, but claims ended up only wanting to cover 50% of my damage. This was because I needed a whole new wrap. Michele took the time to call both of the companies I had picked for repair and fought claims for me. She had contacted me about everyday and always told me her plan on what she was doing. In the world of insurance, we all know that there are people that simply just do their job and go home. Michele is one of those rare people who genuinely care. Not only that, but she was great at communicating the entire situation. Because of Michele, the claims department decided to cover my entire charge. I could have cried when I got the phone call, as placing wrap is very expensive. Thank you so much Michele for all of the effort you put into your customers. I wish every place had a person like you."

"Just switched over from Geico and let me tell you it is the best decision I could have made. Saving almost $200 a month. Garrett was amazing. He helped me get the best deal for my car insurance and was very quick with it. Definitely recommend reaching out to him on getting your car insurance"

"Very professional and helpful. Garrett was able to help with all my needs for my home and auto."

"Garrett and his team have always been of great service everytime ive called from helping me get my bill paid to getting a new car put on theyve been top notch couldnt ask for a better ins"

"Great service, quick responses and is very knowledgeable when explaining to answer questions"

"Garrett helped me get a better rate when I desperately needed to switch from Nationwide. Super friendly and I 100% recommend him!"

"My husband recently switched our insurance over. Garrett was wonderful in the process and made things seamless. Would recommend to everyone!"

"Garrett at State Farm in Inwood saved me all kinds of money on my insurance needs. Bundled my car and home owners and the price came in under what most had for just car insurance. Thanks Garrett and State Farm. I am extremely happy."

"Very helpful!"

"Garrett was so helpful and answered all my questions. He was available through text and phone call which made the process so easy. He lowered our car and home insurance and was able to save us over $100 monthly. Highly recommend!"

"I called to get my insurance switched from a different state! They were fast on getting we a quote and gave me bundle options. They didn’t make me feel pressured into getting a bundle. Would 10/10 recommend them for your insurance needs !"

"Jordan has worked tirelessly to help us with our renewal. Always gone over and above expectations."

"Garrett was super informative and helpful in getting insurance transferred from Virginia to West Virginia. I would highly recommend him."

"Extremely friendly, helpful and patient with all my questions. Super happy with service ."

"Garrett was very helpful and informative. Everyone I spoke to was polite and happy to provide service. State Farm’s home and auto rates were significantly lower than my previous insurer, so I switched both. Happy with the entire process. I fully recommend."

"Agent was very helpful in getting me the best rates and additional policy discounts. Very professional and knowledgeable. I will be recommending to friends and family."

"Jordan, from Dave Piepenbrink's Office, was a great big help today & very nice to me. In my opinion, everyone should have Stat Farm Insurance, especially this Branch. Thank you everyone and have a safe year."

"Very professional and helped me with all my insurance changes and needs faster than other competitors."

"Dave is very friendly, quick and easy. There are no doubts or suspicions about him. If you are in the martinsburg area and love pow rates this is your guy !"

"Requested an agent contact me regarding my quote late in the evening. I was contacted the next day, set up a phone call and then rescheduled (Garrett was super nice, helpful, and worked with me on the reschedule). He was honest with me, explained their Drive Safe and Save program (I was pleasantly surprised at the benefits it had AND that it would not impact my policy negatively!). Received a follow up text today confirming everything was as we had spoken (again, pleasantly surprised!!). The customer service is fantastic and I'm already happier with them than I was with my previous insurance if 3 years."